For members
Canceling and rescheduling classes, make-ups, the waitlist and freezing a package.
Sign in with your invitation
Activate your account from the invitation your studio emailed you, set a password or connect with Google, and see how to sign in after that.
Your member panel
Get to know the three pages of your menu - Calendar, Profile and Classes - and see where your packages and payments are and what you can do there.
Cancel a class
Cancel a class you can't make from the Classes page; the credit goes to your Make-up Pool, and you can use it on another session within your package's rules.
Reschedule a class
Move a class you can't make to another session from the Classes page; see the sessions your package rules allow, and join the waitlist when one is full.
Use a make-up credit
Use a credit from your Make-up Pool to book a session with a free spot before it expires, and learn how restricted and unrestricted credits and expiry work.
Accept a waitlist offer
Join the waitlist of a full session, take or decline the offer that arrives when a spot opens before it runs out, and leave the list whenever you like.
Freeze your package
Freeze your package on your Profile page for a trip or an illness; your end date moves out by the freeze’s length, and the classes in it keep their credit.
Notification and WhatsApp settings
In Settings › Preferences, turn on push notifications and sound on this device, pick which WhatsApp messages your studio sends and set the app language.
Book a trial class
Pick a session on the trial class page your studio shared, leave your details and confirm with the 6-digit code sent to your email to book your seat.
Didn't find what you were looking for?
Write to our support team; we answer on working days.