Move a class to another session
Open Classes from the menu and press Manage Classes at the top.
The Cancel or Reschedule a Class window opens with your upcoming classes.
Press Reschedule on the class's row.
The Target Sessions list opens. The box at the top shows the class being moved, your package and the last date you can pick.
Press Select next to a session marked Eligible.
A confirmation window opens with your current class and the new session one under the other.
Confirm with Reschedule.
A "Your class is rescheduled" message appears, and the class shows its new date under Upcoming Classes.
Which sessions can I move to?
The list holds only sessions of the classes your package covers, at your level and open to moves. It starts with the fullest session, and each one says where it stands:
- Eligible: you can move to this session.
- Not Eligible: the reason is shown beside it, for example your weekly limit is used up or you already have a class at that time.
- Full - the waitlist is open: there is no free spot, but you can join the waitlist.
If Reschedule is closed
- This package has no make-up credits: your package does not let you cancel or move classes.
- The cancellation window has passed: there is less time left before the class than your package allows.
- This session is closed to rescheduling: your studio has closed this session to moves.
- If you have used up the cancellation and rescheduling limit for this period, the option still looks open; when you confirm the new session, an Allowance used up warning appears at the top of the window.
If the session you want is full
If the session shows a Join the Waitlist button, press it; a "You are on the waitlist" message shows your place. If the session fills up while you are choosing, a The session you picked is full warning appears at the top of the window; when its list is open, the same button puts you in line.
Accept a waitlist offer explains how the offer arrives and how to take it.
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