Plans and limits

The three plans

Your Dakik subscription covers your whole business: every branch shares the same plan and the same period. The App lists these plans under Plans.

Prices include VAT. Paying yearly takes 20% off, in a single payment.

• Every plan includes unlimited staff, the member panel and WhatsApp notifications.
• The WhatsApp Assistant is available only on the Pro plan and during the free trial. On the other plans, the assistant card does not appear in the App: WhatsApp Assistant.
• There is no plan limit on staff, classes, rooms or packages.

How active members are counted

The active member limit counts the Active members across every branch of your business: the members who are not inactive and hold a running package. A member whose package is frozen counts too. Whether the member has an email, or has accepted their invitation, makes no difference.

No Package members (just added, or whose package has ended) and Inactive members do not count. A member whose package ends drops out of the count on their own, so you never need to deactivate members or delete old records to make room. If a member with a running package leaves the studio, deactivating them takes them out of the count too: Deactivate a member.

When the active member limit is full

The limit is checked only on a paid subscription, and only by an action that would make a member Active:

• Giving a member with no running package a package with Assign a Package, or a partner card with Give Partner Card.
• Making an Inactive member active again while their package is still running.
• A newcomer booking through your trial class page: the trial package makes them an active member.

Adding a member with Add a Member never runs into the limit; a new member starts as No Package. Selling another package to a member whose package is running, editing a sold package or freezing it does not check the limit either.

If the limit is full, the action does not go through and the message "Your active member limit is full (active members across all branches count); contact us to upgrade" appears. A booking from the trial class page is not accepted either.

Branch limit

The branch limit is checked only when a branch is opened. The Pro plan has no branch limit. Only the Owner can open a branch: Open and switch branches.

Once you reach your plan's number of branches, you can still press New Branch; it opens the You have reached your subscription's branch limit window, with the plan prices, the Contact Us link and the [email protected] address.