Payments and installments

In Dakik the studio takes the payment and records it: the member pays in cash, by card or by bank transfer, and you enter it with its method and account in Take a Payment. A package sale is paid now or recorded as debt over 2, 3, 6 or 12 installments. Open installments wait on Open Receivables with their due dates, and members are reminded as one comes due. Members never pay in the app.

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Recorded with method and account
Every payment is saved with how it was paid (cash, card, transfer) and the till or bank account it went into.
Selling on installments
A package is paid in one go or split into 2, 3, 6 or 12 installments; each installment is a row of its own.
Coming due, past due
Open Receivables shows the days left or the delay on every installment, with the totals at the top.
Due-date reminders
A reminder goes once to the member and the managers, as many days ahead as you choose.

Dakik takes no payments online; the member pays at the studio in cash, by card or by bank transfer. You record it with Take a Payment from the member's row or page: the amount, the Payment Date, the Payment Method and the Account the money went into. On a package sale, the payment is the last step of Assign a Package. It lands on the member's Payments card and on Finance › Income.

Take a Payment: The payment is recorded now. If it is less than the package price, the rest becomes a debt split into installments.
Record as Debt: Nothing is paid today; the amount is split evenly, the first installment due today and the last on the Final Due Date.
Partner Card: For a member who comes with a card such as MultiSport: the package price does not apply, and the partner pays a visit fee per class.

Owners, Admins and Staff can take a payment; only Owners and Admins edit or cancel one once saved
For a member with open installments, the payment goes to the installment you pick, or as an Unassigned payment to the one due soonest first
Anything paid beyond the debt waits as an advance and is set against later installments on its own
Payment methods and accounts are defined on Finance › Payment Channels

When a package is sold with Record as Debt, or for less than its price, the rest becomes a debt on installments. Under Installments you choose Single payment or 2, 3, 6 or 12; the amount is split evenly, the first due today and the last on the Final Due Date you pick. Each installment then sits on Open Receivables as its own row, with its due date, what is left and its status.

Take a Payment
Choose Take a Payment from the member's row menu or their member page; the window opens with the member filled in.
Record as Debt
Under What to do, choose Record as Debt and enter the Amount Owed and the number of installments.
Final Due Date and save
Pick the last due date, check the Installment plan table and press Save the Debt.

The number of installments cannot change later. An Owner or Admin can edit the due date, amount and note of an installment, or cancel it; whatever was already collected stays as income.

The two cards at the top of Finance › Open Receivables add up every open installment: Past Due (overdue) and Upcoming Payments. Below them each installment is a row, and the Status column gives the days left or the delay, such as '3 days overdue'. Pressing a row opens the payment window with that installment chosen. On the member page, the Debt tile and the Needs Attention card show the same debt.

The Status filter offers Open receivables, Overdue only, Pending, Partially Paid, Paid, Canceled or All; the Member filter narrows the list to one member
The Debt tile on the member page is green with nothing owed, amber while owing and red once a due date has passed
Needs Attention carries Overdue payment and Payment due soon lines, each with a Take a Payment button
Export (CSV) downloads the list with the filters applied
The page is for Owners and Admins; Staff take payments from members but do not see the list

For every open installment coming due, a Payment Reminder goes out once, to the member and to the studio's Owner and Admins. How far ahead is set by the Due-date reminder on the Reminder Timing card: 3 days by default, anywhere from 0 to 30. An installment that passes its due date unpaid is reported the next morning as an Overdue Payment, to Owners and Admins only; the member gets no overdue message.

The member always gets it in the app, as a push notification if push is on, and on WhatsApp too once the studio's number is connected
Its wording is edited in Turkish and English in the Message Templates table
When a due date moves, the reminder goes out again for the new date
The member sees their open installments on their own Profile page, and Needs Attention leads them to one that is overdue

Can members pay by card through Dakik?

No. Dakik takes no payments online and members cannot pay in the app. The member pays at the studio in cash, by card or by bank transfer, and the studio records it in Dakik with its payment method and account. The member sees recorded payments and open installments on their own Profile page.

What happens when only part of an installment is paid?

When less than what is left is set against an installment, it becomes Partially Paid and stays on the list with the rest it still owes. An installment cannot take more than it owes; for more, choose Unassigned payment and the amount is spread over the next installments.

Does Dakik issue receipts or invoices?

No. Dakik does not issue receipts or invoices and sends the member no message when a payment is recorded. For your accountant, you can download the records as CSV from Finance › Income.

How is a payment entered by mistake corrected?

An Owner or Admin edits or cancels it on the Finance › Income list or the member's Payments card. If the canceled payment was set against an installment, that installment is open again. Users with the Staff role ask an Owner or Admin to correct it.

How do I get a list of members who owe money?

On Open Receivables, set the Status filter to Overdue only and download it with Export (CSV) in the More actions menu. The Members Who Owe shortcut in Search also opens the members who owe as a filtered list.