How does a fitness studio manage group class capacity?
The capacity of a group class is set by the equipment, not the size of the room: in a studio with twelve bikes there is no place for a thirteenth rider. Capacity is defined on the session; once it fills, new bookings close and a member who wants in joins the waiting list. A canceled place goes to the next in line, with no phone calls and no queue in a chat group.
| Class | Capacity is set by | When full |
|---|---|---|
| Indoor cycling | The number of bikes | The waiting list opens |
| Functional and HIIT | The number of stations and equipment | The waiting list opens |
| Mobility and stretching | The mats the room holds | The waiting list opens |
| Personal training | One person, by definition | Booking closes |
A place on the waiting list is not a booking: waiting does not touch a class credit or the weekly limit. When a place opens, the offer goes to the first member on the list and runs for the time the studio has set; if no answer comes, the place passes to the next.
How does a boutique gym set up monthly memberships and class packs?
Most fitness studios sell time: a one-month, three-month or six-month membership. These are built as Duration packages; no class credits are counted, and a weekly class limit can be set if you want one. A Credit package with a set number of classes suits the member who comes now and then, and personal training is sold as a separate package of the private class type. Longer memberships can be sold in installments.
| Membership | Package type | Credits or limit | Validity |
|---|---|---|---|
| Monthly unlimited | Duration | No limit | 30 days |
| Monthly, 3 classes a week | Duration | 3 a week | 30 days |
| Three months | Duration | 3 a week | 90 days |
| 10-class pack | Credit | 10 classes | 60 days |
| Personal training | Credit, private | 8 sessions | 45 days |
The limits and lengths in the table are example values. The weekly limit counts per calendar week starting on Monday; your own memberships may differ in length and limit.
How are personal training sessions and coach pay tracked?
Personal training is a private class with a capacity of one; training in pairs uses the two-person class type. The session is opened on the coach’s calendar, and room and coach conflicts go through the same check as group classes. Coach pay is calculated from attendance: each session held counts towards a per-class fee, or towards a per-class bonus for a coach on a fixed salary.
- A private class has a capacity of 1 and a duo class of 2, fixed by the class type
- A personal training package does not stand in for a group package; the class type has to match
- The package scope decides which training classes it can be used for
- The coach conflict check stops a coach being booked into a group class and a session at once
- Per Class, Per Participant, Revenue Share, or a fixed salary with a per-class bonus
How do you handle no-shows on an unlimited membership?
On an unlimited membership a no-show costs the member nothing and costs the studio an empty place in a full class. The remedy is to write the rule down: a reasonable cancellation window, a reminder sent before that window closes, and a waiting list at the busiest hours. On a membership with a weekly class limit, a booking the member did not turn up for still counts against that week’s limit.
- On a package with credits, the credit of a class not attended counts as used
- On a membership with a weekly limit, a booking not attended comes off that week’s limit
- The class reminder should go before the cancellation window closes, so the member can free the place
- A member marked No-show in attendance appears separately in their attendance history
This is where unlimited and limited memberships part ways: a weekly limit is the one rule that brings a no-show back to the member’s own week.
How does a fitness studio move to software?
The move goes most smoothly when it falls at the start of a new month, because that is when most memberships renew. Classes, rooms and coaches come first, then the membership and package definitions; once the weekly timetable is open, members are brought over with the time they have left. The link to members goes out last, so they find the classes and their own package ready on their first visit.
Define the classes, rooms and coaches
Open each kind of class - cycling, functional, personal training - on its own, and add the coaches with their pay models.
Set up memberships and packages
Define monthly and multi-month memberships as Duration packages and class packs as Credit packages, with the cancellation rule on the package.
Open the weekly timetable
Save group classes as recurring series with their capacity, and add regular personal training slots as series too.
Bring members over with the time they have left
Move the member list across with the help of Dakik’s team; the package name and its start and end dates come with each member.
Send members the link
With the invitation email members enter their own panel, add it to their phone and start booking for themselves.
How do you run a fitness studio in Dakik?
In Dakik group classes sit on the calendar as recurring series, and personal training as private sessions. Monthly memberships are Duration packages with or without a weekly limit, and class packs are Credit packages. Members book and join waiting lists from their own panel; coach pay is calculated from attendance, and payments and installments land in the same finance summary.
- Group capacity of 1 to 200; a waiting list on a full session
- A Duration package with a weekly limit of 1 to 50 or none, valid for up to 730 days
- Private and duo class types on the same calendar as group classes
- Class reminders by WhatsApp or push, at a time the studio sets
- Installment sales: 2, 3, 6 or 12 installments, with due and overdue installments tracked
The timetable and conflict checks: Schedule
Memberships and packages: Member Packages
Coach pay: Instructor Pay
Payments and installments: Finance Summary
In depth in the guide: No-Shows and Late Cancellations
Frequently asked questions
How are members who come with a corporate fitness card recorded?
In Dakik a card program is defined as a Partner Card: the rate per visit, a daily class limit and how many card holders a session accepts. A card holder books the classes the card covers without buying a package. The card provider pays you per visit, and card holders never crowd out your regular members.
Can a three-month or six-month membership be sold in installments?
Yes. When the package is sold, the amount not collected is recorded as the member’s debt and can be split into 2, 3, 6 or 12 installments. Installments that are due, part-paid or overdue are listed in the finance summary. Dakik does not take card payments; you record what you collect in cash, by transfer or by POS.
Can someone trying the studio for the first time book a trial class themselves?
Yes. On the studio’s public trial class page a visitor picks a session, leaves their name, email and phone, and enters the code sent to their email. That makes them a member with a Trial package and a booked place. A Trial package can be given to a person only once, so nobody takes a second trial class.
Can a studio with several branches be run from one account?
Yes. In Dakik each branch works as a studio of its own, with its own calendar, members and packages, and the owner switches between them with one account. The number of branches depends on the plan. Because branches are kept apart, one branch’s timetable or cash never mixes with another’s.